Michael Williams
Director

Email: michael@pallmallrefit.com
Linkedin: Michael Williams

Michael Williams is a professionally qualified Quantity Surveyor and has worked in the construction industry for over 30 years. He has extensive experience in design management, costing and delivery of major projects in the residential, commercial and retail sectors. Michael has an enviable track record delivering high end residential projects in and around Central London for the majority of his career.

Matthew Haines
Director

Email: matthew@pallmallrefit.com
Linkedin: Matthew Haines

Matthew is a Fellow of the RICS and has had a successful career both in England and Dubai. He has over 20 years’ experience in the construction industry and has worked both client and contractor side. Matthew has delivered some of the most complicated and intricate projects in the world and has a depth of experience from residential towers, mansions to the worlds tallest and fastest indoor rollercoaster. This variety has allowed Matthew to gain an experience working under many different conditions and adapting his approach to each and every client.

Margaret
Project Manager
/Design Manager

Email: margaret@pallmallrefit.com

Margaret graduated from the WSB National-Louis University, Poland in Marketing & Management. She has over 10 years’ experience in the international construction industry in Central Europe. She has been involved in the successful completion of major construction projects such as the 91,000 m2 multifunctional Bonarka Shopping Centre, the complex of 8 A-class Office Buildings in Krakow and the integrated Train Station with Shopping Centre in Poznań, showing her strong interpersonal and management skills.

Margaret has a keen eye for detail, and great experience interacting with the design team and site team equally. She is client focused and understands the key drivers in completing projects successfully.

Caroline
Office Manager

Email: caroline@pallmallrefit.com

Caroline is an integral part of our business, and has been with us since we started trading.

As Office Manager and overseeing the day to day running of the business. Including all accounting processes on behalf of the company and the bookkeeping. Extensive liaison with clients, outside contractors and consultants regarding the various projects on a daily basis.

Caroline ensures that all aspects of the business are running smoothly and support the site teams enabling to seamlessly complete their tasks.  She assists with ordering materials, logistical organization and is at the foundation of everything we do. 

James Craigie
Site Manager

James is an experienced Site Manager, with an extensive career which he started as a carpenter. He has over 20 years of on site experience. James has worked in some of the most prestigious buildings in Central London, and has worked with Pall Mall Refit primarily within the Mayfair and South Kensington locations.

James has developed his skill set into that of an extremely competent Site Manager, who can take projects from inception to completion, with a keen eye for detail, and ensuring the end product aligns with the clients expectations.

James has great team management skills, knows how to organize a site to perform optimally, and can communicate with interior designers, client project teams as well as our internal team and subcontractors all with the same level of understanding and clarity. James takes great pride in delivering a thoroughly well planned and well executed project, and his track record with Pall Mall Refit is a testament to this.

Mick
Project Manager

Email: mick@pallmallrefit.com

Mick has been with Pall Mall since our inception, and comes with over 40 years of experience.  Mick started his career as a heating engineer and progressed to running a plumbing division before joining us as a Site Manager.  He has then become a Project Manager for Pall Mall, and has a fantastic depth of experience coupled with a sound technical knowledge and keen eye for detail.  Mick has completed all tasks involved with our projects, from setting out projects for new builds, renovations, restorations and English Heritage sites.

Since joining Pall Mall Refit he has been working closely with the Clients, Architects and Design Teams ensuring that quality, critical paths, materials and resourcing are never compromised.

Mick has excellent organisational, communication and leadership skills, he has spearheaded our complex refurbishment projects, in particular basements.

Exceeding expectations

Client centric approach

We strongly believe that our client centric and solution focused approach combined with honest and clear communication provides the best foundation for our business.

Full transparency

We seek to operate in a transparent and proactive manner, keeping our clients informed, to ensure they have the most up to date information to base their decisions on.

On time & on budget

We want to exceed our clients expectations. We pride ourselves on delivering projects on time and on budget. We believe that every project is a collaboration with our clients, and we look to embed them into our process to achieve the best end result.

Get in touch

Your project

We would love to hear about your next project, and help you create a stunning space. When delivering fit-out projects, we have a passion for exceeding our clients expectations, and providing them with a stunning space that fulfils their needs for years to come.

Get in touch